FAQ - For Patients
What patients do you accept?
TST Clinic accepts both new and existing patients.
Please note, Dr. Tanase and Dr. Kotak are based in NSW. Dr Tanase can prescribe stimulant medication for ADHD patients in New South Wales, Victoria, Western Australia and South Australia. They are not able to directly prescribe for patients in the Australian Capital Territory or Queensland, but can offer a letter of support for your local GP to prescribe.
Dr Kotak ONLY sees patients in NSW.
Unfortunately, our Doctors cannot offer appointments to patients from Northern Territory, or Tasmania.
Which appointment type should I book?
If you are a current patient, please book a Script Renewal Appointment (15 minutes) if you need a prescription renewal.
If you are a current patient, please book a Follow-Up Appointment (30 minutes) if you wish to discuss your diagnosis or if you have not seen Dr Tanase or Dr Kotak in the last 2 years.
If you are a new patient and looking to book an appointment with Dr. Tanase or Dr. Kotak, please email your GP referral to: reception@tst.clinic
What if I already have a diagnosis from another doctor?
If you already have a diagnosis, please email your GP referral and diagnosis report to: reception@tst.clinic and we will arrange a suitable appointment for you.
What documents are required for my appointment?
In preparation for your appointment, please send us the below:
- A current (within the past 12 months) GP referral letter addressed to Dr . Tanase or Dr. Kotak. To be eligible for a Medicare rebate, a valid GP referral is required.
- ECG and blood pressure results.
- Medicare card details
For patients who are seeking an ADHD diagnosis (in addition to the above documents), please send at least one of the below:
- School reports
- Preliminary diagnosis report completed by a Psychologist
- A letter/statement from a family member or relevant third party supporting the presence of pre-existing childhood symptoms of ADHD
- If you are already diagnosed; a confirmation of your diagnosis and or any previous/relevant reports
What do I need to do to prepare for my appointment?
On the day of your appointment, please find a quiet, private room and ensure you have access to a device with a suitable internet, webcam and a microphone so you can access your telehealth consultation.
Do you require a deposit?
Yes. We require a 20% deposit for appointments which is fully refundable as long as you give 48 hours' notice for cancellation of your appointment. The remainder of your payment will be due 48 hours before your appointment.
Do you have a cancellation waiting list?
Yes. We keep a cancellation waiting list which operates on a first-come-first-served basis to patients who have an appointment booked in. If you wish to be put on the waiting list, please let us know.
What if I have another query?
Please email us at reception@tst.clinic and we will be able to assist you. You may also try calling us, but our phone line is often busy - if you leave a voice message, we will get back to you.
What do I do if I need to contact the doctor after my appointment?
If for any reason you need to contact the doctor after your appointment, or have any concerns please send an email to reception@tst.clinic or call us on 02 9037 0730.
*Medicare rebates are not in our control and are subject to change. We will always try to get you the best possible rebate, but we cannot guarantee that the amounts listed on our website will be the amount you receive from Medicare.
Please note: